Have you experienced repeated or extended service outages? Poor response to customer service requests? Other non-billing challenges? Tell your story to the California Public Utility Commission so they can assess whether existing standards for telephone service meet the current needs of Californians.
Provide public comment during the public hearings on April 18 and May 3 from 2:00-4:30 p.m. and at 6:00 p.m. by calling 800-857-1917, passcode: 1767567#. Public Comments can be submitted online in advance of the meetings. Customers of a company offering telephone, VoIP, mobile voice services, and/or broadband are encouraged to provide public comment in one of the public forums. Additional ways to provide public comment are offered at the link below.
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