Chip/Tap lets you pay by tapping the card to the terminal or inserting the chip. You just tap or insert your card, enter your PIN, and that's it! It's a quick and safer way to use your EBT card. Some EBT retailers may not accept tap or chip features at this time. Please try to use the tap or chip feature first and then swipe if prompted.
Replacement cards will be sent to existing customers in several waves beginning in February 2025. Your existing card will continue to work until you receive your new Chip/Tap card and use it for the first time. You do not need to visit a county office to receive your card, and do not need to call to activate your new card. All existing benefits will transfer automatically to your new EBT card and your PIN will stay the same.
- All personal information has moved the the back of your new card.
- A card expiration date and Card Security Code (CSC) have been added to increase card security.
- The expiration date is for the card only and does not represent your benefits expiration or expungement.
If you have questions, please contact the EBT Customer Service Helpline at (877) 328-9677.
