Providing high-speed internet or “broadband” services in sparsely populated rural areas with our rugged Nevada County terrain is much more expensive than in more urban areas. Therefore, some residents go without access. For those who do have broadband service, providers sometimes perform minimal network maintenance and upgrades, leaving customers with slower speeds and older technologies. Our goals are:
Achieve universal coverage to all homes and businesses
Keep pace with the ever-increasing standard for broadband speeds
Bridge the economic barrier to affordable broadband service
Have you experienced repeated or extended service outages? Poor response to customer service requests? Other non-billing challenges? Tell your story to the California Public Utility Commission so they can assess whether existing standards... Learn More